SHIPPING TO US ONLY
Orders $20.00 & Up, Free Shipping
Orders $3.00 - $19.99, Economy 5-8 Business Days $4.99 Feeย
SHIPPING TIMELINE
Your order will be dispatched as soon as we receive your order. Keep
in mind, we're in full swing on business days, which excludes weekends
and public holidays. As soon as your K&S Nails package begins its
journey to you, you'll receive an email with a tracking number to chart
its progress.
Shipping fees and estimated delivery times will be shown at checkout.
Delivery time is based on average estimates, and tracking updates may
occasionally be delayed. Please donโt worryโjust allow a bit of extra
time. If your tracking hasnโt updated for over a week, feel free to
contact us, and weโll promptly reach out to the shipping partner to
investigate and ensure you have a smooth shopping experience.
ADDRESS CHANGE/ORDER CANCEL
If you need to change your shipping address or cancel your order, please contact us at withinย 12 hoursย of placing your order.
After 12 hours, your order may have already been processed or shipped
and can no longer be canceled or intercepted. Thank you so much for your
understanding and support!ย
LOST OR STOLEN ITEM
We understand the frustration of awaiting a cherished package,
only for it to go missing. While circumstances like these are beyond our
control, our customer service team will collaborate closely with you
and the carrier office to address and resolve the issue. Your
satisfaction is our priority, and we'll make every effort to ensure a
positive experience.
SHIPPING DAMAGE NOTICE
In rare cases, items may be damaged during transit. If your order arrives with shipping damage, please contact us atย and provide clear photo or video proof of the issue.
Notice:
Shipping damage claims must be submitted withinย 7 daysย of receiving your order. Claims made after this period may not be accepted. Thank you for your understanding.